Shipping Policy

A LEGAL DISCLAIMER

This Shipping Policy outlines the terms and conditions for the shipment of products purchased through BombayandCo Ltd, trading as Apupa Cakery (referred to as "we," "us," or "our").

By placing an order through our website (https://apupacakery.co.uk), you agree to the terms stated herein.

1. Processing Time All orders are processed within [X] business days (Monday to Friday), excluding public holidays and weekends.

Orders placed after [Time, e.g., 3:00 PM] will be processed the next business day.

Custom or made-to-order items may require additional processing time. These timelines will be communicated during the ordering process.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on the shipping option selected and destination. Typical delivery times are as follows: Standard Shipping: [X-X business days] Express Shipping: [X-X business days] Delivery delays can occasionally occur due to unforeseen circumstances.

3. Delivery Locations

We currently ship to addresses within [list applicable countries/regions, e.g., the United Kingdom].

At this time, we do not ship to P.O. Boxes or APO/FPO addresses.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email containing tracking information. Use the provided tracking number to monitor your shipment's status.

5. International Shipping (If Applicable)

For international orders, additional fees such as customs duties, taxes, and brokerage fees may apply. These fees are the responsibility of the customer and are not included in our shipping charges.

6. Shipping Issues and Lost Packages

If your order arrives damaged or is lost in transit, please contact us at [insert email] within [X] days of the expected delivery date. Provide your order number and details for faster resolution.

We are not responsible for delays or issues caused by third-party carriers.

7. Local Delivery or Pickup (If Applicable)

Local delivery is available for orders within [specified radius or area]. Fees and availability will be displayed at checkout.

Pickup is available at our store located at Address: Apupa Cakery, 335 - 337 High Street, Cheltenham, GL50 3HS. Please contact us to schedule a pickup time.

8. Changes to Orders

Modifications to orders, including shipping address changes, must be made within [X hours] of placing the order. Contact us promptly at [insert contact email/phone number].

9. Returns and Refunds

For details on returns and refunds, please review our Return Policy.

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10. Contact Us For any shipping-related inquiries or concerns, please reach out to us:

Email: info@apupacakery.co.uk

Phone: 07936 539 944

Address: Apupa Cakery, 335 - 337 High Street, Cheltenham, GL50 3HS